1800Comcast (2024)

FAQs

What is the Xfinity 1-800 customer number? ›

* Call 1-800-XFINITY for non-published telephone number pricing information.

If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.

YOU HAVE THE RIGHT TO TERMINATE YOUR AUTHORIZATION AT ANY TIME ONLINE BY LOGGING INTO YOUR ACCOUNT AT CUSTOMER.XFINITY.COM AND TERMINATING AUTOMATIC PAYMENTS OR BY CALLING YOUR LOCAL COMCAST OFFICE AT 1-800-266-2278 AND TERMINATING YOUR AUTHORIZATION WITH A COMCAST CUSTOMER ACCOUNT EXECUTIVE.

If you believe there is an error on your bill or have a question about your service, please call Xfinity Mobile customer support at (888) 936-4968 or call Comcast Business Mobile customer support at (844) 963-0206.

Does Xfinity have a 55+ internet plan for seniors? No. Xfinity lacks senior discounts on its internet or cable plans. However, seniors can often save by bundling multiple services through Xfinity.

Your best move it to speak with our Customer Security Assurance (CSA) team. They can be reached at 1-888-565-4329, and they have hours from 8 AM to Midnight (EST), 7 days a week.

Have a question about your Xfinity products and services? Just chat with the Xfinity Assistant to get help online 24/7!

For people filtering calls (thanks spam): 1-888-934-6489 appears to be the Comcast call number.

If the automated message asks you to dial a number, press "0" once or 20 times. You can also wait for the call to direct you to an operator. If the message asks you to speak into the microphone, say "I would like to speak to a person" or "complaint." If that doesn't work, mumble until it sends you to customer service.

Are Comcast and Xfinity the same? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

Summary. To recap, here's how to get an Xfinity agent to call you: Call ☎ +1–877–339–0888. Navigate the automated system and choose the callback option.

Call 1-800-XFINITY (1-800-934-6489) for customer support, add or remove services, or pay your Xfinity bill.

Hello, I'm Tom Karinshak, President and Chief Customer Experience Officer at Comcast.

Internet Essentials provides affordable home Internet for qualifying households ($9.95/mo for up to 50 Mbps, or $29.95/mo for up to 100 Mbps) — as well as low-cost computers, free WiFi hotspots, and free Internet training.

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

If you'd like to explore some of our flexible payment options, please give us a call at (888) 936-4968 or chat with us through the Xfinity Assistant. Remember, you can visit My Account online or through the Xfinity Mobile app to make a payment at any time or update your card on file.